Care you can count on.
Privileges for you.


Create an IQOS account, register your device, unlock your extended care and support.

get support

Get support

Get all-round support from the moment you choose IQOS.

Online guidance

How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

Support via live chat

Experience one-to-one support as you get started with your device through a live chat with an IQOS Expert.


Easy steps for you to fast-track fixing your device.

International assistance

Here for you, when you're abroad.

Help when you need it

Got a question?
Find the answer in our FAQs

See FAQs

Split your purchase into equal monthly installments

Sounds good? Just select Tabby at checkout.